Originally Posted by
corporate-wage-slave
This is a JFK T7 departure. The best thing to do frankly is to go to T7 and see if they can move you on to another service. BA172 doesn't look too full (though it depends obviously what cabin you are in).
I would try using Skype on your Smartphone since that should work fine. There isn't a specific Gold line except for the UK. Otherwise the USA number is
1-800-AIRWAYS (1-800-247-9297)
You can logout of BA.com (or go Incognito) then use this link to switch country and thus telephone number
https://www.britishairways.com/en-gb...cts/contact-us
I agree that for such a close departure, sorting out at the airport is the best option. I still did provide the OP with the BAEC U.S. Gold Line number I was provided (it is the number listed on the back of my Gold card). It is the +1 (800) 325-XXXX number. When I call that number, I have always been greeted and welcome on the "BA Executive Club for Gold members" line. It is open from 8:00am thru 8:00pm every day EST. Whenever I am outside of those hours, and if the UK BAEC Gold is open, I call the UK line (+44 208 707-XXXX).
Please note that the +1 (800) AIRWAYS is accessible for dialing-in from abroad, while the U.S. Gold Line is not.
Cheers,
-vinnyc