AA Platinum, held since 2014, minimal spend last year, an automatic payment $29/month. Bumped up spend last month and a half to 3k.

Before sending me to retention offered $100 credit + 5k miles. accepted.


Also have Exec, fee coming soon, all they would offer was 5k. Will HUCA over next couple days or when fee is posted.

if it matters I'm AA gold, never called for a retention before - but F/T has enlightened me.