Originally Posted by
Stanbury
Just a quick update. Claim submitted Sept 6, 3 days ago, and an e-mail just received confirming that EUR 600 is due and will be paid by bank draft. So an extremely prompt response! The alternative offer is a voucher for $CDN 1300. Hm. Since we book BIZ TATL tickets several times a year, the voucher is not entirely out of the question. We are thinking it over. The issues we are thinking about are the loss of AQD and a possible reduction in business tax reduction if she takes the voucher. Have we forgotten anything?
The email specifically said that any other goodwill gesture was automatically cancelled -- which I guess is reasonable and only to be expected.
Interesting! I didn't get the offer of a voucher... but they didn't cancel my 15% discount code either. Maybe because my 15% discount code was an apology for my missed connection rather than for the flight delay?
Or maybe AC is just being consistently inconsistent, as usual.