FlyerTalk Forums - View Single Post - How to fix this award mile issue?
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Old Sep 9, 2018 | 7:05 am
  #7  
IamHungry
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15 Years on Site
 
Join Date: Oct 2010
Location: Chicago, IL
Posts: 505
Originally Posted by platbrownguy
But did you specifically ask the agent to call the rate desk and see if it could reprice at 110k? If you did that, and if the answer was "no," then the agent would typically be able to tell you why the fare is breaking at NRT.

Alternatively, what are your specific dates and flights? Are any of your connections >24 hours?
I did ask them to ask the rate desk but they insisted that it didn't matter, they had to go with the computer. Here is my routing 12/29 ORD-NRT (arriving nrt on 12/30 at 3pm) 12/31 NRT-KUL (Leaving nrt at 10.10am) 12/31 KUL-BKK
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