Originally Posted by
TravelinSperry
I may have to file a claim here - should I wait to file until after I've spoken with Hertz Cyprus about their fraud? (they charged me for damages even though all damages were pre-existing and I have signed walk around the car damage reports and photos taken in lot to prove it). Or should I file and have both things going concurrently?
I already disputed the charge with Chase as well. Couldn't get Hertz Cyprus to pick up their phones for a day - so did that before I finally got a hold of their main office # in Nicosia (which of course is closed til Mon AM).
You have to file within 60 days of the incident (damage or theft), you have provide a signed claims form as well as all requested documents you have within 100 days of the incident, and you have to submit all requested documents within 365 days of the incident.
So, waiting a day or two until you get ahold of Hertz shouldn't be a problem. But, it's also possible to file a claim now and then back out of it later if Hertz refunds the charges. No cost, just a little of your time. I'd say if you can't sort it out with Hertz by 40 days after the start date of the rental, I'd probably start the Chase process just in case.