Originally Posted by
klanfa
Can't give any advice on claim filing with Chase and the path to get this sorted out, but I'd strongly advise you to sort it out properly with Hertz and not only via chargeback. Hertz is known to be easy on the trigger to put people on the DNR list for chargebacks, even in situations where the chargebacks are justified. Quite a lot of info on this is available over on the Hertz forum.
Hertz is also quick on the trigger to charge for damages that are clearly fraudulent. So if they are going to do that - they better expect a lot fo chargebacks. But I do appreciate the advice.