Originally Posted by
zmicer88
Potentially interesting DP on Citi Prestige: annual fee hit in mid-August. Called several times over the past few weeks - no retention offers whatsoever. Called again this morning - offered a $100 credit. Since I have a good stash of THY points, accepted.
Did you also receive a retention offer last year? Also, are you saying this time you got transferred to retention who gave you the offer whereas previously the frontline CSR's said no offers? Thanks!