Originally Posted by
Yeo Key Kiat
I'm new here. So does that mean it is useless to make an online reservation? Seem to me you have to be there physically and walk right up to the car you want to take it.
without a reservation, you won’t get a car, end stop, so you always need a reservation whether you make it prior to arrival or at the rental counter. I would most definitely suggest the prior.
If you are a Gold member and the renting facility has Ultimate Choice and you booked an appropriate reservation class, then you will pick your car from your Gold Status level. Though if you directly book say an economy class vehicle, or a Luxury SUV, or a Adrenine Collection vehicle; then you will have a vehicle assigned to you and you will go to the appropriate stall number.
Make sense?