Originally Posted by Virazuno

Just to add to this discussion with an experience I have just had:

Just phone BA. I just spoke to an excellent agent (Indian call centre via US line for whatever it's worth) who worked through a very intricate itinerary with multiple booking classes, change in point of sale, a non-Oneworld non-codeshare flight on the same ticket etc etc, with ease, and a price just slightly cheaper than that quoted by ITA.