FlyerTalk Forums - View Single Post - AA 663 PHX-KOA: Passengers Asked to Urinate in Plastic Bags After Toilets Overflow
Old Sep 6, 2018 | 7:59 pm
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asdf098
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AA 663 PHX-KOA: Passengers Asked to Urinate in Plastic Bags After Toilets Overflow

https://www.nbcdfw.com/news/local/AA...492605611.html

I was on this flight last Friday. About midway through the flight the captain made an announcement re lavs overflowing, asking pax to refrain from bathroom use as much as possible prior to landing ("or else we'll have to turn around and go back to Phoenix"). Pretty unpleasant for a 6.5 hour flight and not a great start to a vacation, though I fortunately was not one of the unlucky ones asked to use a bottle or a bag as the article and video show. Received an email today from AA offering 30k miles for the inconvenience. Note I hadn't submitted a complaint yet, though had planned to do so once I had some free time on the weekend.

Anyone experienced something like this before? Definitely a first for me. Wondering what types of compensation have been given in similar situations.
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