FlyerTalk Forums - View Single Post - Please post your Rewards Club Experiences 2018
Old Sep 6, 2018 | 5:16 pm
  #108  
Points Scrounger
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20 Years on Site
 
Join Date: Aug 2001
Location: RSW
Programs: HHonors - Diamond; IHG - Diamond; Marriott Bonvoy - Platinum
Posts: 14,286
Holiday Inn Express Seattle South - Tukwila

HIX Seattle South - Tukwila, WA (Southcenter Mall)

What is your Priority Club status?

Spire

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Not really

Which room did you book and which upgrade did you receive?
Standard award room upgraded to a "view" one

How are the rooms?
Not bad - lots of space and outlets, micro/fridge standard with all rooms.

What was good and what was bad?
Positive: I was notified via email that I'd been upgraded.

Not so positive: the property bills itself as Holiday Inn Express and Suites. However, at check in the clerk was rather emphatic that I had been upgraded one category. As they didn't seem very busy, I'm left with the impression that they could have put me in a suite, but deliberately decided not to. Whether that was due to my booking an award room, I could not say.
Also at check-in, I asked about a late check-out. He offered 1 p.m., and when I seemed to balk at that, followed up with: "Our official check out time is at 11:00 (so you're getting two hours not one)." I didn't push that. Unfortunately, I received a call from the front desk around 11:30 asking whether I was planning on staying later? When I replied that I was given 1:00 at check-in the clerk mumbled" Sorry" and abruptly hung up.

Value for $ or Priority Club Points? Would you return?
20,000 points wasn't a bad rate, but wouldn't recommend this location unless it were cheaper than others, or there's a specific need to be in the area. I believe they have an airport shuttle, but wasn't a concern for me. Rooms were starting at $200 cash for that night when I booked a couple of days in advance.
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