Originally Posted by flying_pig

Everyone is entitled to an opinion, but I must say I disagree with the disappointment regarding EK's first. As someone whose rule in picking airlines is above all convenience of routing, I often find myself flying a diverse array of carriers, but when EK offers comparable routings in terms of travel time I am always delighted to fly them.

In Sealink's case, the post seems to imply that they were trying to get from GLA to SYD. The mere fact of being able to fly GLA-DXB-SYD instead of - say - GLA-LHR-SIN-SYN, thus avoiding one extra sector, is precisely why EK can be a great option, thanks to their superb network.

For the sake of the argument:


I agree that food on EK is bad, but personally I find it to be one step above - for example - BA or LH or TG. There is also generally more variety on EK (see the demise of the bistro items on BA). I can always find one thing on EK that I want to eat; I can't say the same of the three other carriers that I mentioned.


Totally unacceptable. Then again: what other airlines are providing chauffeur services these days? Also, in over 30 trips I have never come across an issue with EK's chauffeur drive service, so sadly this seems to be a case of an unlucky experience.


I have always found refunds in these instances to be abysmal, regardless of carrier. Also worth considering: are there other airlines flying first class directly to GLA (in other words, was there really an alternative with an equally convenient routing)?


I guess all I am trying to say is that I'd give them another chance. I find their first class product to be far superior that of several other airlines (including BA, which - for full disclosure - I also find pretty good, but one step below EK overall).