Originally Posted by
Mirk
Does it bother you if we call to assist on the travel issue of a relative like for example partner/children flight gets cancelled or delayed?
The PSL in CH (I'm normal plat, non-ultimate) once helped me on a business flight for a colleague. He was on the same flight as me though on a different reservation, and he had to change it for personal reasons. I guess it was handled as an exceptional case, but it was very much appreciated.