FlyerTalk Forums - View Single Post - Southwest auto cancelled my reservation 2 weeks out?

Sep 4, 2018, 6:11 pm

#36

lougord99

Join Date: Oct 2005

Location: ORD, MDW or MKE

Programs: American and Southwest. Hilton and Marriott hotels primarily.

Posts: 6,461

Quote:

Originally Posted by matt21

Kevin did you fail law school AND economics? When cancelling a WGA fare you forfeit the ability to do anything with the refund other than spend it at Southwest and even then risk losing it forever. Removing the option to spend the refund anywhere and locking it into Southwest for a year is the "fee". If you want to avoid this "fee", you can spend more on a refundable fare. Economic incentives abound!

And since this is so much in favor of the airline, I'm not clear why no other airline does it?

I hugely value the ability to change or cancel at no charge and I am always afraid that people like you will ruin it for the rest of us and WN will no longer allow free changes.

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