FlyerTalk Forums - View Single Post - FAQ : Marriott Bonvoy Stays/Points not posting [Master Thread]
Old Sep 2, 2018 | 1:34 pm
  #49  
FlightNurse
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Originally Posted by Bigshaker



This is such a mess. First Marriott states as their excuse [new tc’s reposted by William SPG Lurker in another thread) that stays can take 10 days to post and if they don’t post to fill out a missing stay request.

Then on the missing stay request page it says to wait 10 more days and if it still doesn’t post you have to call into Marriott Guest Services. Good luck with that! [h3]Missing Stay RequestThank you for submitting your missing stay request. Please allow 10 business days for processing. After this time, please check your account to see that your account has been credited.

If, after 10 business days, your points do not appear, please contact Marriott Rewards Guest Services.

The tweeter team is just directing people to the web page to submit the form...
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