Originally Posted by gsoltso

One problem is that people go onto social media sites and make a statement, rather than filing a complaint to the system for TSA to use in order to get to the bottom of it. When TSA has a standalone comment on Twitter that says something like "I was stripsearched by TSA at LAX" without a flight number, airline, time frame or terminal - how is TSA going to be able to effectively address that or investigate? LAX has 7 terminals, and all of them are in perpetual motion. Without specifics, the comment is just someone making a statement that is unverifiable. Which brings me back around to asking all of you to have anyone that makes these types of comments to file the complaint with TSA. TSA can not address the issue if they do not know it has happened.