I'm missing 2 stays, one pre Aug 18th and the other after the date.
Is abundantly clear that the IT was nowhere near ready for primetime. They should have held off until they had it right. Admittedly IT can be hard but the communication strategy has been an epic fail. Zero excuses for that.

Amazing that before August, I would have said this merger was going pretty well, but they have managed to totally flip my opinion in the past 2 weeks. Now I think its a cluster