FlyerTalk Forums - View Single Post - Denied boarding due to boarding pass link not working ?
Old Aug 31, 2018 | 8:44 am
  #55  
YYC traveler
10 Countries Visited
All eyes on you!
10 Years on Site
 
Join Date: Apr 2011
Location: YYC
Programs: AC SE, spouse SE (MM), National Emerald, various hotel programs
Posts: 450
Another data point. My spouse was traveling mid-day yesterday and did the OLCI via mobile phone on Wednesday evening and per our SOP requested electronic boarding pass via SMS. The message was promptly sent and received, containing the boarding pass link. Clicking on the boarding pass link resulted in a message pop-up indicating that an update to the Air Canada was required due to the recent security breach. Unfortunately the mobile device is a corporate device that is locked down, so it wasn't possible to update the Air Canada app until it was pushed from corporate IT.

The only workaround was to use a desktop PC, go through OLCI again and print paper boarding pass(es).
YYC traveler is online now