I can't shake the dirty end of the stick at the FA's. Its been said over and over that the FA's should call the police. How is that supposed to happen (and I'm not talking about them whooping out a cell phone and calling 911)?
Can You imagine the 911 dialogue:
911: What is your emergency?
FA: A passenger just complained about getting hit by another passenger, nothing is happening now except for some shouting.
911: OK what is your location?
FA: I'm at door 1A
911: Where?
FA: At the airport
911: OK your at gate 1A?
FA: No door 1A, We don't know what gate we are yet.
We were talking about a matter of a few minutes (as the plane was stopped at the gate, waiting for the bridge, right?)