Originally Posted by
dsquared37
I only remember one person relating their experience of being told this by the hotel and it not only struck me at the time that this was a way to politely tell someone to screw off but it flies in the face of many other's experiences. Similar to the multitudes of clear bullcrap that's been told by many a phone agent I'd hold off on giving that particular statement any credence. I believe the poster was told this, but I don't believe for a moment that Marriott related the info to the hotel.
[mine]
My experience of the franchisee hotline was use the Group Posting Tool with meetings and I need to have hotel room bookings. I recall a few in the $800 to Plat staus forum claims their hotel staff gave the member such reply.
Let's not get distracted on my main point. The main point is those with no show can issue a charge-back and the hotel is pretty screwed. I don't think the credit card company is going to accept no meeting, no person, nothing happened and just an email the hotel is authorized to charge for the meeting charge. The hotel is likely going to lose the charge back and get a penalty for having such problem. I am not confident enough that credit card and status maximizers can resist the greed temptation and not attempt this. Just need to create enough charge backs so hotel learn their lesson and Marriott would do something about it on the corporate end - like a freeze or audit on those members that do charge-backs.