Originally Posted by
Lizie
Asked Marriott Customer Care yesterday the same question. Their response was they couldn't change anything until 18th September. So that's two different answers to the same question you asked right here.
P.S. Just to add I've asked if I can attach my cert to a one category lower hotel now and they refund the points after the 18th.
I'm wondering if it's worth it to send another email request. Or when will they be able to do anything about this for that matter...