It sounds like the OP might have experienced an unexpected drop in status from premier to something else (assuming based on starting in 1984 might be GFL or GGLFL).

It's my understanding that premier cards are approved by the board and that they are reviewed meaning they can be taken away as quickly as they are given.

In any case, good luck to the OP in their quest for a response. It doesn't sound like something the Twitter team, or even regular customer services could deal with.