Originally Posted by
aidach
Call AA again, this time trying to talk to the exec plat desk instead of the normal desk (which was my first attempt at getting a EXP challenge).
You need to call AAdvantage Customer Service at 800-882-8880. They "manage" the AAdvantage accounts and could have options. If you call a res desk, regular or EP, they will not be able to offer anything and could very well not be knowledgeable about any potential challenge. If you do not have much recent history with the program though, like mentioned earlier, might have to do more of a stair step method to get up to EP.