Originally Posted by
Often1
FT and other social media are simply an echo chamber when it comes to BE. One would think that BE is a total failure and no passenger uses it.
To be clear, if no passenger used it, it would be the biggest success imaginable (provided that they were booking regular economy, and not booking away to another airline). But I agree with your general point, which is that DL, UA, and AA are laughing their way to the bank on the BE concept.