Originally Posted by economyplusfan

Indeed, patience has paid off, as you suggest. I received an email from United today (8 days after I was notified that they had the phone in their possession at IAH) asking for shipping information and a credit card payment for shipping. Yippee!! Thanks to all at FT for the education and advice, and a special thanks to COSPILOT for offering to collect my phone from United baggage in IAH.