FlyerTalk Forums - View Single Post - United Splitting up Families (Basic Economy ticket)
Old Aug 28, 2018, 8:50 am
  #65  
Aknoff
 
Join Date: Jan 2016
Posts: 93
Originally Posted by JVPhoto
I had to look up MSN. Madison seems like it would be big enough but was the first agent UA or contracted staff for MSN?
It seemed as if the first, less friendly GA was UA staff while the second, friendlier one was contracted staff. MSN is a mixed bag.
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