Originally Posted by
RobUAIntl
First time I've used the cell phone protection coverage (daughter broke her iphone screen). Filed claim online. Received payment by check within two weeks (not too bad), but they only paid the "cost of repair" less deductible ($100). They would not pay for the sales tax that Apple made us pay on top of the $129 repair ($11.93 tax).
I called and they verified they don't pay taxes or fees.
Seems really misleading and cheap on the part of Chase.
Just wanted to let others know.
How much information did you give them about ownership of the device? Did they ask you to supply receipts for the original purchase of the device? I'm interested in how they would handle multiple claims from a "family" plan.