Originally Posted by
BonViveur
Can anyone who could access their previous Starwood stays while logged into the SPG account after the program merge confirm that after they combined accounts, using the SPG number as the keeper, they can still see all their Starwood stays for this year?
Customer service staff are all pushing hard to combine accounts, but as my SPG account lists all stays and points, but not correct nights credit up to 25 Jul (14 short), I'm not keen to combine unless I am sure that I can still see, and Marriott staff can see, my actual YTD SPG stays so they can all be credited at some point.
Thanks in advance.
They have a link to see all your previous SPG stays and that seems to work. However, they apparently can't add the number of nights in the stays together since that is wrong in the new combined account! They got the difficult part correct apparently but not the adding bit which should have been easy IMHO.