Originally Posted by
writerguyfl
That's not quite right. As
fastair notes, Expedia clearly states that a fee applies when choosing seats on a Basic Economy fare. From Expedia:
But, that's just a technical detail. Your premise holds: Because of lack of planning, lack of knowledge, or reluctance to pay for a seat, another traveler was forced into a less desirable seat. I agree that's not fair.
Indeed Expedia is not that clear and the wording is poor — once
one goes to the payment section it is shown that seat assignment
is “not available” same with changes etc. Expedia also has a 24 hour cancellation policy for US flights so there was time to figure out the seat assignment issue and cancel if needed
