Originally Posted by
Kacee
I've certainly complained when I felt there was a major service fail, and have received meaningful comp in a few instances. For less serious service fails, I might mention them on a post-stay survey or drop a star on the TA review. To me, the stuff he's complained about falls in the "less serious" category. I certainly would not be demanding to see a manager because they didn't make up my room when I wanted. And I recalling feeling the Naka Island stunt (parlaying a 15 minute delay into a Villa upgrade) was particularly egregious when I first read that review.
I wonder who is learning from whom,TPG from DDers or DDers from TPG. They are all the same type, out to make a mountain out of a mole hill and to score and brag about what they were able to get