I am running the latest version of FireFox on two different laptops. I've rebooted and deleted the cookies on each. One gives me some data from MR from early this month, with some older reservations. The other shows data from up to the 18th, with different point accumulations then the first and no future reservations or any activity for the past 12 months. Neither has my proper status as a ppe.
If I sign on to MR on the first laptop using MicroSoft Edge, it's almost up to date. It shows my correct reservations and cancellations. It even shows a reservation and a canceled stay that I made this morning. The points total seem to be correct up to the 18th, with some missing stays and still the incorrect status. Looking at the FireFox versions, neither of these show.
Whatever MR IT has done seems to be dependent upon what browser you are using.