FlyerTalk Forums - View Single Post - paid an eligible fare with Transavia, never received FB miles, FB declines to credit
Thread: paid an eligible fare with Transavia, never received FB miles, FB declines to credit
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Old Aug 27, 2018 | 5:50 am
  #13  
enzo0511
 
Join Date: Apr 2014
Posts: 281
Originally Posted by Fabo.sk
Email Transavia and see if they can give you a copy of the boarding pass.
already did, Transavia says they cannot retrieve the BPs

which is unbelievable

Transavia is not helping and FB is bouncing back to Transavia saying no BP = no miles

I don't understand why it is so difficult for them to retrieve all the info regarding my trip with my booking number
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