FlyerTalk Forums - View Single Post - Your Operational Upgrades Experience 2018 - Please Post Here
Old Aug 27, 2018, 1:06 am
  #56  
m3red
 
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,825
Originally Posted by singaporeair
As you may be aware, the UPGR policy is purely based on fare class now (excluding EK Platinum). People think that travel history and patterns, tier miles, overall loyalty etc. have an impact, but they don't. The system generates a priority list based on fare class only. This is a relatively common situation, where boarding goes ahead on an oversold flight, but maybe a seat is INOP or there is some other issue that arises last minute. Generally, they will then locate the next person on the UPGR list and manually upgrade. This was most likely what happened!
interestingly on my last flight to man there were 9 op ups to F and there were hardly any status pax (unusual for man) - clearly shows the ticket type thing is true.
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