Originally Posted by
DaveInLA
This is interesting.
I have a 7 night reservation at a new category 6 hotel that I booked with my old cat 8 certificate. I won't be able to make that stay; I assume if I cancel the reservation, I will get a new category 5 certificate...
I believe it will be less stressful if you ask a rep to detach the certificate before cancelling the reservation. One of the Lurker's told us that we can downgrade a Cat 8 to a Cat 7 and receive a new Cat 5 and 30K back. Unfortunately, CSRs don't appear to know about this option.
It appears that canceling a reservation with a certificate attached will cause you certificate to be canceled as well. People have been successful in getting new certificates issued but not with it wasting a lot of time.