I just had a pretty average stay here. Started off with one of the worst check-in experiences I've had at a higher-end hotel (had a detail about my stay wrong, gave very few details about the property, no mention of status, no upgrade, etc.). Was followed up by the bellhop congratulating my girlfriend and I on our wedding - we're not married and not even engaged, so that was pretty uncomfortable (for some personal reasons). They also continually called my girlfriend by my last name - we experience this a lot but in this circumstance we preferred it to stop so asked the manager to help. Nothing changed.

The staff in the club lounge were very kind and helped make up for the limited food options (compared to what I've experienced in other RC club lounges).

I had a pretty good rate so still feel like I got value for my stay, but I probably wouldn't recommend this hotel and don't anticipate returning.