I am on the Hertz (and related companies) DNR list due to an unpaid $30 parking ticket from 8 years ago.

It was a deliberate choice not to pay it at the time because of Hertz’s response after renting me a car that broke down on the highway and nearly caused an accident. (I can provide more details of that experience if needed, but the DNR is due solely to the parking ticket.)

To head off criticism, I’ll be the first to admit that I should have handled this situation differently and paid the ticket and continued to escalate my complaint at Hertz. But I was young and dumb 8 years ago and was also not a frequent traveler for work as I am now.

My question: What is the best process to try to resolve this old issue and get removed from the Hertz DNR? I feel like calling a customer service line might not be the best way to resolve it.

I now travel frequently for work and mostly rent with National, though sometimes Avis. It’s not crucial that I be able to book with Hertz but I just think at this point it would be good to be in good standing with all the rental companies.

If I want to resolve this very old issue, what is the best strategy? (I’m pretty sure I’m still DNR with Hertz. I last confirmed this in 2016.)

Thanks