Nicely put their IT organization is a Mickey Mouse operation. Seriously - SPG was so much better. Marriott has always had crap technology and been playing catch up.
Originally Posted by
frenchft
Now it’s clear. They have no idea of when and how problems will be fixed.
Should be nice they update the useless status page with the following informations.
“We are working quickly and diligently to solve all issues that have been identified. Given the complexities of a huge integration like this, we prefer not to give deadlines, but rest assured that are completely on top any issue that has arisen,” said John Wolf, vice president of loyalty, digital marketing and innovation PR at Marriott
full article :
https://skift.com/2018/08/20/marriot..._hsmi=65443795