I knew it was never going to be done in a day but with things down again a week on with little to no warning I think it's safe to say Marriott have completely misread the situation. With over 2 years to prepare I would suggest there is no excuse for this and actually they need to come out and whole heartedly apologise whereas there as been essential radio silence from the top of Marriott. To me that speaks volumes about what they think of loyalty program members.