Originally Posted by
cocoleolol
I usually try to signal to any free staff either at Front Desk or Concierge to tell them that I am a LeClub member and would either like to make use of their Priority check in or be escorted to Check in at the Lounge.
Personally, I just checked into Swissotel Merchant Court yesterday, the priority counter was staffed but there was a queue. So I went to the concierge to ask to be sent up to the lounge to check in. The staff said I had to identify myself with the staff at Front Office first. So what I did was instead of joining the queue at the side, I went directly to the Priority desk and queued behind the gentleman who was checking out. I would't say I cut queue but I pulled a George Clooney "Up In The Air" move

i had my bad experience at that hotel too. Joined the queue and even told the staff i will like to check in at the lounge. Apparently my request was not heard and she checked me in on the spot. Nothing much loss but agreed it was poor training.