Originally Posted by
gizzard
I just wrote to customer service with the message in both english and spanish thanks to Google translate, leading with spanish.
Just spoke with their chat and they claim it'll take 10 business days to process ? Also I've noticed that the IberiaPluStore has altered its terms for the Groupon offer specifically for buying Avios :
You will receive a lower reward than the aforementioned when buying deals of 2,000, 4,000, 8,000, 12,000 or 20,000 Avios (or any amount of Avios).