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Thread: Marriott’s rocky rollout of new combined program not covered by bloggers
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Old Aug 24, 2018, 11:42 pm
  #63  
itsaboutthejourney
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Originally Posted by jr1202sr
Marriott may be fooling their less sophisticated original members, but I think they underestimated SPG members and their true passion and loyalty. This not very well executed merger will not be kind to Marriott's bottom line and desire to retain SPG fanatics. And that is looking past these IT problems. Who likes the Marriott website? Why didn't they use spg.com's functionality and very detailed property info?
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