Join Date: Jan 2010
Location: HSV
Programs: Hy Glob,Choice Dia, MR TIT,IHG SPR,HH Dia, Wyn Dia, UA Sil, WN Alis, Hert 5*, National EE
Posts: 1,188
What a nightmare, cancelled a cert reservation 2 days ago and they cant figure out how to reissue the certs bc they are still tied to the cancelled reservation.
Was on the phone for 2.5 hours was put through to a specialist and they ended up transferring me back to the regular awards number.
That rep told me to call back in 48 hours but even if they can reissue I cant use the certs until 9/18.
... marriott