Originally Posted by OliverB

I've been a card member in good standing for some thirty years, only to discover my account temporarily suspended pending a financial review of my tax returns. I'm pretty pissed off about it and may not even respond as I don't appreciate the way it's been handled and I was on the fence about keeping the card anyhow; it's the SPG which is being transitioned now. Anyhow, I'm told my account could be closed permanently if the tax form is not received within 2 weeks. I was also told that this was just "standard procedure" and they're updating records and requesting the same from all accounts, which sounds pretty suspicious/doubtful. I can't believe that they've frozen my account in the interim and that they did so w/o reason warning or apology. Just wondering if anyone else has experienced this?