Originally Posted by
Tracer_SEA
How did things work out?
I just bought a ticket for one week from today, on an eligible route, and the app says "Reserve now" but then gives me the "Menu not available" error when I click through...
Never did clear up, right up to T-24. A few more messages to AS yielded nothing more than yet more reports to the IT team. The last at the T-48 hour mark is below but it never did get resolved.
I do see the last the two reps have already put in report forms. So, we are hoping to get it resolved well before the flight is to take off. If it is not, then pls see a crew member on the flight to advise them of your preference for meals.
At T-18, I changed to the same flight 2 days later. Tried to preorder, again got the error
so I wasn’t too hopeful. However I tried again an hour ago and it worked. But still not working for the return flight next week.