I cancelled my 3 night stay in Oct. @ the SLS after learning that SLS is leaving SPG. When I made the booking back in Feb, SLS automatically charged me ~$190 x3 on my CC for room deposit. Over 2 weeks went by and the refund is still not issued to my card. I had to call the hotel FD to request them to manually return credit. Just a heads up for anyone that is cancelling their SLS reservation -- best to check statement and make sure the credit is returned.