Originally Posted by
Kacee
Yup.
I don't see Marriott fixing most of these. They'd have to audit every account, and there's no way they have the resources to do that. They're struggling just to keep the booking engine functional right now, let alone address all the varied system fails.
This is by far the most bungled merger or program change I've ever seen. Makes Hyatt's transition to WoH look like a masterpiece.
In this day and age, it's a "fix" a programmer can do in due time I'm sure. It's just a matter of time to write the coding for the scripts to run. In the interim, we just need to sit tight. Just one of those first world life curve balls.