FlyerTalk Forums - View Single Post - Amazing service recovery... if you ask for it

Aug 23, 2018, 2:38 am

#3

diburning

Join Date: Jun 2012

Location: New England

Programs: American Gold, Marriott Gold, Hilton Silver

Posts: 5,640

I was on a flight that ended up getting delayed 10 hours due to weather. As soon as my flight boarded, they gave me a $100 voucher, and I didn't even have to ask. They also didn't have to give me anything since it was weather related.

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