Last week, I flied KA455 (KHH-HKG), and then CX101 (HKG-SYD).They were separate tickets, both were booked X class( reward Y), and both flights were operated on my exact birthday.
Me: at checkin counter “to Sydney please”
Crew: Looked at the computer and then my passport. “Happy Birthday, Mr. xx. You are upgraded to business class today.”
Me: “Oh, thank you.”
Crew: “ You are going to Hong Kong, right?”
Me: “No, to Sydney. I have a connecting flight to Sydney. It is CX101. Should I show you the ticket?”
Crew:” No, it is alright. I can check from the computer.”
Crew: in 20seconds, “ Yes, I can see you on this Sydney flight. You are upgraded to business class too.”
Me: “ That is great, thank you.”
On both flights, I was given cards written happy birthday by all cabin crew members. Very nice touch indeed..