Originally Posted by
Trav1970
Apologies if this has been discussed in another thread.
I have not yet merged my accounts.
My Marriott account seems to not consider the bonus nights (rollover from last year) as part of the achievement against Ambassador this year. Last year, I had more than 100 actual nights and more than 20 000 spend. The system appears to show the spend (under 20 000 dollars, though) for 2018 correctly. With the rollover nights missing, I am short of the 100 nights this year. Rollover nights display correctly on the account summary level, though.
My SPG account shows the night count for 2018 correctly. It also shows a zero spend for these nights, which is clearly incorrect.
A couple of days ago the system showed me being Platinum Premier with Ambassador. Today both accounts show me being just Platinum Premier (lifetime). Is anyone else experiencing similar behavior from the system, or should I raise a question with customer support?
I have the same problem. Initially after the combine, I was showing as a PP + Ambassador with my nights and spend. But I had other issues. Now the other issues are resolved and my status changed to lifetime PP and no spend counter. Its been about 36 hours, I’ll give them another 1-2 days before I contact my ambassador to see what’s up.