Special Event cancellation policy - Help
Lucky me looks like I will be going to the Super Bowl or at least I have acquired the rights to two tickets. Of course even months and months in advance the only thing I have found is a Courtyard 30 minutes outside of the city and they are quoting a special event cancellation policy. The policy states,
You may cancel your reservation for no charge until January 12, 2019 (21 day[s] before arrival).
Please note that your prepayment for this special rate is non-refundable.
Now my question is that the reservation states it will charge me the full amount 24 hours after booking, so doe the 2nd statement above apply to this prepayment? I called the 800 number and she assured me that I can cancel up to 21 days in advance and get a full refund, but I would love to be reassured by others that I am not getting locked into this.